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PalmPay

PalmPay Reviews

www.palmpay.com
What is your customer experience with PalmPay?

PalmPay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PalmPay has a 3.3 star rating from 946 reviews, mostly neutral sentiment. 24% would likely recommend. 50% positive vs 38% unfavorable; many recent PalmPay reviews mention reliability and privacy as valued features.

Key Takeaways for Future Customers

  • Expect mixed experiences; readability of PalmPay reviews shows both praise and issues.
  • Be prepared to contact customer service for transfers, account freezes, or verification.
  • Monitor auto renewal data and subscription settings.

Negative Feedback / Risk Areas

  • Frequent customer complaints about failed transfers and pending transactions.
  • Requests for refunds and resolution of fraudulent transactions are common.
  • Problems with account verification, frozen accounts, and auto-renewal charges.

Positive Feedback

Users cite fast, reliable service and good network performance; price level reported as medium and some recent recommendations praise the service.

View full overview ›

Media from reviews

PalmPay - Account transfer purposes
PalmPay - Transaction failurePalmPay - My facial recognition scanPalmPay - Complain for My account. 906970****....PalmPay - My account is frozen I need help to get...PalmPay - My account is frozen I need help to get... - Image 2PalmPay - I want to change my bank login pin
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Show reviews that mention
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Peter J Fpz
map-marker Port Harcourt, Rivers State

Account transfer purposes

PalmPay - Account transfer purposes

Am trying to transfer money out of my account they say I should upgrade to tier 2 so am trying to upgrade but it refuses to do they say my NiN isnt correct

Preferred solution: To upgrade my account with my bvn instead of NiN

User's recommendation: Yeah they are good n reliable

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Resolved
Samuel C Eyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Benghazi, Shabiyat Banghazi

Resolved: I have been trying to do transactions...

PalmPay - I have been trying to do transactions...

I have been trying to do transactions since yesterday but it keeps failing to transfer,It keeps showing me transaction failed

Preferred solution: My palmpay is failing to do transactions

User's recommendation: Palmpay is great just that it failed me this time around

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David A Eby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charleston, South Carolina

I made a transfer to my Opay and I did not see the money since morning

PalmPay - I made a transfer to my Opay and I did not see the money since morning

I made transfer from my palm pay to my Opay this morning and up till now I havent seen the money what is really going on I sent 3000 it doesnt reflect I sent 1000 still never reflect on my Opay please return my money or I will tell my brothers to stop using palm pay

Loss:
$4000

Preferred solution: Full refund

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Maxwell U Ijt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction failed

PalmPay - Transaction failed

Am trying to send money to family members but I cant, it keeps showing transaction failed. This is seriously frustrating.

Preferred solution: I want to be able to make transfers as usual

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1 comment
Grissel Buv

Upgrade

Maxwell U Ijt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction failed

PalmPay - Transaction failed

I cannot make transfers. I tried to make transfers starting from a few days ago, but it kept showing me 'transfer failed.

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Mutawakkil b I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Al Majar Al Kabir, Maysan

One man is 419 for me

PalmPay - One man is 419 for me
PalmPay - One man is 419 for me - Image 2
Updated by user Jun 22, 2026

An yaudareni da kasuwanci nasaka *** aka ki dawo min da kudina

Updated by user Jun 22, 2026

Company fixed the issue and I have been provided with full refund. An yaudareni da kasuwanci nasaka ***. An yaudareni da kasuwanci nasaka ***.

Original review Jun 07, 2026

Wanine yace zamuyi kasuwanci dashi, ta online, yace na saka kudi, *** 419 ne, *** Allah ku taimaka

User's recommendation: Help me sir

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Abah F

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

I am be debit for by insurance Which I...

Contains 1 confidential file for company representatives

I am be debit for by insurance

Which I didn't insurance anything for my account please refund it please

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Igbinomwanhia A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

I have palmpay app before and someone...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have palmpay app before and someone...

I have palmpay app before and someone deleted it so, ever since i have not download it but i have been trying to download it back and is not work

User's recommendation: Palmpay is the best banking app I have see

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Odeleye T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

They did not want to borrow me loan

PalmPay - They did not want to borrow me loan

They did not want to borrow me loan I borrow before I pay but dude one day I make payment the other day so that's why they are not making me to apply for another loan

Pros:
  • Palmpay is good
Cons:
  • Palmpay is

Preferred solution: Full refund

User's recommendation: I love palmpay

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Chika E Jvp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

I didn't receive OTP via SMS

PalmPay - I didn't receive OTP via SMS

I don't receive OTP via SMS, so i want this issue resolved to enable me be receiving OTP via SMS on [PHONE_NUMBER]

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Edouardo T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

Loan limit is not approved

PalmPay - Loan limit is not approved
PalmPay - Loan limit is not approved - Image 2
PalmPay - Loan limit is not approved - Image 3

I loan limit has approved but but the app is still rejected it when I apply but I always received a message

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Ijego N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

I need an urgent refund of 6000 naira

AI Highlights
  • - The account holder requests urgent refund and release of frozen funds after a mistaken transfer; dispute is cancelled and proof is ready if needed.

Subject: Urgent Request for Refund and Release of Frozen Funds Wrong Transfer Dispute Cancelled

Dear PalmPay Support Team,

My name is Ijego Samuel Nwarie, and my PalmPay account number is 907525****.

I am writing to urgently request the refund and release of funds that were frozen from the recipients account following a mistaken transfer I made on 18th July at 8:29 PM. The payment was made in the sum of 6,000 to Caleb Tochukwu Ama, with the account details OPay 916672****.

I have cancelled the dispute and I now respectfully request that PalmPay kindly refund the money that was frozen from the recipients account as soon as possible.

Please treat this matter as urgent, as this is an unintended transfer and I need swift resolution. I am ready to provide any additional information or proof of payment required to complete the review.

Thank you for your prompt attention and support.

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Jeremiah J Lwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ouagadougou, Kadiogo Province

Good morning pls I want to how long it...

PalmPay - Good morning pls I want to how long it...

Good morning. Please, I want to know how long it takes to approve my account.

I just registered and signed out.

I want to log in, but I am not granted access, saying I have not yet gotten an account. I tried to reregister, but they said waiting for approval.

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Abubakar L Hjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, North Holland

I made wrong transaction and I want to cancel the it

PalmPay - I made wrong transaction and I want to cancel the it

I order an item through Google play last week and then today he automatically reorder not with my intention money was widraw from my palmpay account

User's recommendation: Palmpay listen to customers

View full review
Nurat O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salford, Salford

To the Pampal Bank Customer Service...

AI Highlights
  • - The customer reports mistaken transfer of N407,440 to a wrong account.
  • - Reversal promised in three weeks; month passed; urgent status update.

To the Pampal Bank Customer Service Team,

I am writing to follow up on a complaint I lodged on 2nd June regarding a mistaken fund transfer.

I erroneously sent the sum of N407,440 to a wrong account number, which was later confirmed to be non-existent. Following your instructions, I completed the necessary Kotoda process immediately after reporting the issue. At the time, I was informed that the reversal would be processed within three weeks; however, over one month has now passed and I have still not received my money back.

I kindly request that you urgently look into this matter, provide an update on the status of my reversal, and ensure that the funds are credited to my account as soon as possible. I have all relevant documents and reference numbers available should you need them for verification.

I hope to get a prompt response and resolution to this issue.

Yours sincerely,

Ogundipe Nurt

810 810 *** *336

---

Loss:
$407440

Preferred solution: Full refund

User's recommendation: Good

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Jude O Ytb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Accra, Greater Accra Region

Hi i was scammed 5000 this morning with...

PalmPay - Hi i was scammed 5000 this morning with...

Hi i was scammed 5000 this morning with monipoint account please i need help please i need the money back

Loss:
$5000
Pros:
  • I need my money back or i will stop using this account

Preferred solution: Full refund

View full review

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