Contact PalmPay Customer Service
PalmPay Phone Numbers and Emails
Customer Service:
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+2 341 888 6888
PalmPay Email:
PalmPay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PalmPay Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call PalmPay is 23418886888. 54% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as PalmPay may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PalmPay Customer Service is rated at 3.1 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call PalmPay is 23418886888. 54% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as PalmPay may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call PalmPay mainly because of account, product/ service, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PalmPay is support@palmpay.com. 18% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
PalmPay Website:
PalmPay Help Center:
Corporate Office Address:
How Good is PalmPay's Customer Service?
Summary of PalmPay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PalmPay?
Account Question:
- “Someone send me money and is not reflecting in my account”
- “My account is not functioning again”
- “My account is showing invalid account if I try to fund it”
Payments and Charges Question:
- “Paid money into a wrong Palm pay account want to press chargeback”
- “Wrong payment”
- “My money was deducted #12500 when am trying to use card no POS machine”
Product/ Service Question:
- “To complain”
- “I can’t get a loan and it has passed 15 days already”
- “My pos is working since last week”
Request for Information Question:
- “I need help on my app”
- “I want to speak to. Customer care urgently”
- “How to get my applied atm card”
Shipping and Delivery Question:
- “Sent money to someone and it was successful Receiver didn’t get the money”
- “I sent money to someone and it was successful but receiver didn’t get the money”
- “The reciever didn’t get the money”
Refund Question:
- “I need my savings valentine money back”
- “I need a refund”
- “For not getting refunded after successful transaction”
Cards Question:
- “I bought card haven’t gotten card it’s showing processing since last two days”
- “For my pin reset”
- “I order for card for my friend and we have not get it”
Return/ Replace Question:
- “Change of phone number”
- “I want to get my full name changed”
- “I won't to change palmpay account name”
Staff Question:
- “About the service”
- “Frude”
- “Poor service conditions, I was debited no refund with now”
Activation/ Cancellation Question:
- “Reactivation of my account”
- “I want to cancel all the request I made for refunds”
- “I want to diactivated my account”
Website/ Application Question:
- “Someone is using my number for this App without my consent”
- “Installment loan to get unfreeze”
- “I was Frozen on my installment loan after repayment without any delay or outstanding payment, pleas can I know why?”
Employment Question:
- “I need my bvn number to enable me open my salary account”
- “I want to know if palmpay office in opebi opens on Saturday”
- “Do palmpay offered free hunbrellar, table and pos”
Other Question:
- “Mistakenly sent money to wrong person”
- “Wrong transfer”
- “Identity theft”
Compare PalmPay Customer Service To
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