Customer Inquiries & Issues
26%- "I have sent a money last night and it's still showing processing"
- "Money transferred has not entered or received"
- "Letter of non indebtedness"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular PalmPay Phone Number | +2 341 888 6888 |
| Average Hold Time | Less than 1 minute |
| Most Popular PalmPay Email Address | support@palmpay.com |
| PalmPay Live Agent Availability | 54% of callers successfully reach a real person |
| Issue Resolution Rate | Low (12% reported full resolution) |
| PalmPay Customer Service Rating | 3.3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 70% phone, 30% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to PalmPay | First and last name, phone number or email |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.