PalmPay
Reviews and Complaints
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Verified Reviewer |
Lagos, Lagos
Resolved: Oposal to Become a PalmPay ATM Card...
oposal to Become a PalmPay ATM Card Distribution Partner
Date: 27 July 2026
To: The Business Development Team
PalmPay Nigeria
Subject: Application to Become a PalmPay ATM Card Distribution Partner in Lafiagi, Kwara State
Dear Sir/Madam,
My name is Mohammed Alhaji Mohammed, popularly known as Alhaji the Librarian. I am writing to express my interest in becoming an official PalmPay ATM Card Distribution Partner in Lafiagi, Edu Local Government Area, Kwara State.
I currently provide financial services within my community and have a strong interest in expanding access to secure and convenient digital banking services.
My goal is to help more people open PalmPay accounts, complete KYC verification, and receive PalmPay ATM cards quickly and professionally.
As a partner, I intend to:
Register new PalmPay customers.
Assist customers with KYC verification.
Distribute and activate PalmPay ATM cards.
Educate customers on using PalmPay safely.
Promote financial inclusion in Lafiagi and surrounding communities.
Lafiagi has many residents, students, traders, farmers, and small business owners who would benefit from easier access to banking services.
I believe an official PalmPay card distribution center in this area would increase customer satisfaction and expand PalmPay's presence in the region.
I am committed to operating according to PalmPay's policies, maintaining high ethical standards, protecting customer information, and providing excellent customer service.
I would appreciate the opportunity to discuss the partnership requirements and complete any necessary training or onboarding process.
Thank you for your time and consideration. I look forward to your positive response.
Yours faithfully,
Mohammed Alhaji Mohammed
Alhaji the Librarian
Lafiagi, Kwara State, Nigeria
Email: mohammedalhajimohammed33@***.com
- Easy saving
- No response
Preferred solution: Deliver product or service ordered
User's recommendation: I highly recommend PalmPay to future customers for its secure, reliable, and user-friendly financial services. The platform offers fast transactions, convenient digital banking, and excellent customer experience. It is a trusted solution for individuals and businesses seeking efficient payment and financial management services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
The wrong transfer
- - Micheal Ajibola says it's been a week with no response.
- - He asks to contact Opay about a wrong transfer and wants it back.
Hi, good afternoon.
I'm ***.
It's been a week now; I don't get any response or anything back.
I asked to contact *** about the issue of the wrong transfer. How can I make it to get it back?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Please my account was suspended.. I...
Please my account was suspended.. I have been complaining to the customer care service since few days now..And nothing has been done.. please help me i want to clear my loan
Amsterdam, North Holland
About business loan
I tried to apply after putting in some details as required in the app it refuse to confirm and move forward
User's recommendation: Patient
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, North Holland
Receiver didn't t get the money
Company fixed the issue and I have been provided with settlement agreement.
I done 500**** in kabiru garba uba bank but I mistake when I send I press wrong but no be wrong so since 5 day money day but now no day
Abuja, Fct
Transaction failure
I transferred 130,000 Naira from my Palmpay account (816174****, Salisu Aliyu Ladan) to 8069****, Ismail Bello. I was debited, but the receiver is yet to receive the amount. Please help me rectify this issue with immediate effect.
Preferred solution: Full refund
Lagos, Lagos
Letter of non indebtedness
I have paid the loan and I need a letter of non-indebtedness.
And I need it to clear my records of being a debtor.
Preferred solution: Apology
User's recommendation: Good
Phoenix, Arizona
Unlock my device i have filly paid this already phone number is 639242****26
Unlock my device. I have fully paid this already.
Phone number is 639242****26.
Unlock my device.
I have fully paid this already. Phone number is 639242****26.
- Very disappointing
- Disappointment
Preferred solution: Full refund
User's recommendation: help
Lagos, Lagos
My facial recognition scan
Please, I opened Palmpay to register, and it asked for my NIN. I did that, but my facial recognition scan is not scanning my face.
Preferred solution: For my facial recognition scan to scan my face
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Algiers, Algiers
Complain for My account. 906970****....
Complain for my account.
906970****.
Muhammad Idris Muhammad
I cannot make a transfer by using USSD code.
Why? Please.
- Decline transaction when i get mistake
Preferred solution: I am looking for a Successful transmission.
User's recommendation: Your services it's well-done because I sertisfied by your treatment to us customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Abuja, Fct
My account is frozen I need help to get...
My account is frozen. I need help to get it unfrozen.
I don't know what happened. If I send money, it will show received, but I'm not seeing it on my balance.
Preferred solution: Account frozen recovery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scarborough, England
FRAUDULENT TRANSACTION WITH MY PALMPAY...
Fraudulent transaction with my Palmpay account from Nigeria.
My Palmpay acct 802421**** Bimpe Veronica Onojobi from Nigeria has been compromised with my BVN.
Someone signed a loan and collected in my name from Flexi Loan, which I knew nothing about.
Help solve the fraud problem.
- Someone login into palmpay acct and signed and collected a loan fro flexi microfinance with my bvn
- Flexi microfinance bank has been tailing me for what i know nothing about
Preferred solution: To track down whoever used my palmpay acct with my BVN to take a loan from FLEXI MICROFINANCE BANK.
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Verified Reviewer |
Ibadan, Oyo State
I want to change my bank login pin
I want to change my login pin, am unable to log in to my account, what could help me to change the pin, is there any way out?
Preferred solution: How to change my login pin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ibadan, Oyo State
I want to change my bank pin login
I am unable to log in to my bank. I forgot the PIN.
How will it be possible to log back in there? Please, is there any way to help me?
Preferred solution: To change my pin
Lagos, Lagos
I don't want auto renewal data without my request
Why palm pay always buy auto renewal data without my request
I don't want it turned off the auto renewal data without my knowledge
- Renewal data without my request
Preferred solution: stop the auto renewal data
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They never reply people I’m so pissed
but this is not their customer care page. why not contact them on their customer care page