PalmPay
Reviews and Complaints
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Verified Reviewer |Resolved: FRAUDULENT TRANSACTION WITH MY PALMPAY...
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Fraudulent transaction with my Palmpay account from Nigeria.
My Palmpay acct 802421**** Bimpe Veronica Onojobi from Nigeria has been compromised with my BVN.
Someone signed a loan and collected in my name from Flexi Loan, which I knew nothing about.
Help solve the fraud problem.
- Someone login into palmpay acct and signed and collected a loan fro flexi microfinance with my bvn
- Flexi microfinance bank has been tailing me for what i know nothing about
Preferred solution: To track down whoever used my palmpay acct with my BVN to take a loan from FLEXI MICROFINANCE BANK.
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Verified Reviewer |I I have been requesting for the release of Acct 000968**** GTBank EGUABOR BOSE MABEL. This acct is not part of those who defrauded me. I request that the account be released so the owner can continu
- - Requests release of account 000968**** GTBank from blacklisting so the owner can resume normal transactions; the account is not fraudulent.
I have been requesting the release of acct 000968**** gtbank Eguabor Bose Mabel. This acct is not part of those who defrauded me.
I request that the account be released so the owner can continue her normal transactions. Her money is being frozen. I request the release of acct 000968**** Eguabor Bose Mabel gtbank. I request the release of acct 000968**** Eguabor Bose Mabel gtbank so she can continue her normal transactions.
Thank you.
Preferred solution: I want this account released from blacklisting 000968**** gtbank Eguabor Bose Mabel so the owner can continue normal transactions. The account is not a fraudulent account.
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Verified Reviewer |One man is 419 for me
The reviewer tried to contact the company before posting this review.
An yaudareni da kasuwanci nasaka *** aka ki dawo min da kudina
Company fixed the issue and I have been provided with full refund. An yaudareni da kasuwanci nasaka ***. An yaudareni da kasuwanci nasaka ***.
Wanine yace zamuyi kasuwanci dashi, ta online, yace na saka kudi, *** 419 ne, *** Allah ku taimaka
User's recommendation: Help me sir
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am be debit for by insurance Which I...
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I am be debit for by insurance
Which I didn't insurance anything for my account please refund it please
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Verified Reviewer |I have palmpay app before and someone...
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I have palmpay app before and someone deleted it so, ever since i have not download it but i have been trying to download it back and is not work
User's recommendation: Palmpay is the best banking app I have see
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Verified Reviewer |They did not want to borrow me loan
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They did not want to borrow me loan I borrow before I pay but dude one day I make payment the other day so that's why they are not making me to apply for another loan
- Palmpay is good
- Palmpay is
Preferred solution: Full refund
User's recommendation: I love palmpay
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Verified Reviewer |I didn't receive OTP via SMS
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I don't receive OTP via SMS, so i want this issue resolved to enable me be receiving OTP via SMS on [PHONE_NUMBER]
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Verified Reviewer |Loan limit is not approved
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I loan limit has approved but but the app is still rejected it when I apply but I always received a message
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Verified Reviewer |I need an urgent refund of 6000 naira
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- - The account holder requests urgent refund and release of frozen funds after a mistaken transfer; dispute is cancelled and proof is ready if needed.
Subject: Urgent Request for Refund and Release of Frozen Funds Wrong Transfer Dispute Cancelled
Dear PalmPay Support Team,
My name is Ijego Samuel Nwarie, and my PalmPay account number is 907525****.
I am writing to urgently request the refund and release of funds that were frozen from the recipients account following a mistaken transfer I made on 18th July at 8:29 PM. The payment was made in the sum of 6,000 to Caleb Tochukwu Ama, with the account details OPay 916672****.
I have cancelled the dispute and I now respectfully request that PalmPay kindly refund the money that was frozen from the recipients account as soon as possible.
Please treat this matter as urgent, as this is an unintended transfer and I need swift resolution. I am ready to provide any additional information or proof of payment required to complete the review.
Thank you for your prompt attention and support.
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Verified Reviewer |Good morning pls I want to how long it...
The reviewer tried to contact the company before posting this review.
Good morning. Please, I want to know how long it takes to approve my account.
I just registered and signed out.
I want to log in, but I am not granted access, saying I have not yet gotten an account. I tried to reregister, but they said waiting for approval.
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Verified Reviewer |Good morning I mistakenly sent 23,000...
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Good morning I mistakenly sent 23,000 to James and I've told my bank which is access bank and uptill now the man has not responded to my bank app I have been waiting patiently for my money to be paid for my account
Low quality
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I load Data bond of 4500N MTN Data bundle from the PalmPay app and I was debit and the data bundle is not working . Why. Mtn said I should call palmPay
- I dont get it
Preferred solution: Full refund
User's recommendation: I don’t like palmpay services
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Verified Reviewer |Why did palmpay deduct 1,000 naira from...
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Why did palmpay deduct 1,000 naira from my account which I never applied for insurance policy so I need the money to be refunded back to my account with immediately effect
Preferred solution: Full refund
Sending money to the wrong person
The reviewer tried to contact the company before posting this review.
Am supposed to send to a person I bought something from but I mistakenly sent it to the wrong person on the 8th of October 2026. I want to get the person's phone number
User's recommendation: Do send money to the wrong person
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